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Image Size Guidelines

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File Types and Requirements

Your images should be saved as a .png or .jpg All files must be under 5MB to upload.

Shop Banners optional

Your shop banner will be the first thing a customer sees when visiting your shop directly. It is often the first impression of a store or brand. The recommended shop banner size is 3000×728 pixels and should be uploaded with a resolution of 72ppi. The banner is set to auto-size the width so it will look nice across multiple device screen sizes.

Image Logo (for your store & brand)

The area designated for your logo is located in your shop description bar found directly below your shop banner (if you have added it). The image uploaded also appears on the “more info” page as well. You can upload this image into the “logo for customer area”. The recommended image size is 400×250 pixels with a resolution of 72ppi.

Use the logo image area for your shop logo. You can then use the description text area to give more details about your company and any other information you’d like customers to know. We recommend putting your logo on a clean white background (isolated white background) for best visual appearance.

Invoice Logo

This logo will be used on your invoices. A copy of your invoice will be emailed to anyone who makes a purchase. You can also print out your invoices to include when you ship your order. Our system DOES NOT resize this image for you. Therefore, the sizes below are very important to follow so your image does not compromise the look of your invoice. The maximum height of your image should be no larger than 100 pixels. The recommended image size is 275×100 pixels. This size is good for ALL logo types, however, if your logo is square or very long you may want to consider the below:

  1. Square – your image size should be 100×100 pixels.
  2. Long – your image size should be no larger than 450×100 pixels.